Privacy Policy

Welcome to FlorenceTicket.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website and use our services, including booking tickets for Florence attractions through affiliate links.

1. Information We Collect

Personal Data: We collect personal information that you voluntarily provide, such as your name, email address, and payment details, when you make bookings, subscribe to our newsletters, or contact us for support.

Usage Data: We may also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on our website. This helps us improve our services and provide a better user experience.

Cookies: FlorenceTicket.com uses cookies to enhance your experience, remember your preferences, and analyze how you interact with our website. You can control the use of cookies through your browser settings.

2. How We Use Your Information

  • To Process Bookings: We use your information to facilitate ticket bookings through our affiliate partners. This includes sharing necessary data with third-party booking platforms to confirm your reservations.
  • To Communicate: We may use your contact details to provide you with booking confirmations, updates, customer service responses, and newsletters if you have opted in.
  • To Improve Our Services: Information gathered from cookies and usage data helps us understand how users interact with our website, allowing us to optimize our content and offerings.
  • For Marketing Purposes: If you have given consent, we may send promotional emails about Florence attractions and special offers. You can opt out of marketing communications at any time.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Affiliate Partners: We share relevant information with our trusted affiliate partners to process bookings and reservations for Florence attractions.
  • Service Providers: Third-party providers who help us manage our website, payment processing, and customer service, only to the extent needed to perform these tasks.
  • Legal Requirements: We may disclose your information if required by law, regulation, or to protect the safety and rights of our users or the public.

4. Affiliate Links

FlorenceTicket.com participates in affiliate marketing, which means we earn a commission when you purchase tickets through links on our site. By clicking on these affiliate links, you will be redirected to our partners’ booking platforms. Please be aware that their privacy policies will apply to your data once you leave our site.

5. Security of Your Data

We take your privacy seriously and implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and while we strive to use acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Rights

  • Access: You have the right to access the personal data we hold about you.
  • Correction: You can request corrections to any incorrect or incomplete personal data.
  • Deletion: You may request the deletion of your personal data under certain circumstances.
  • Opt-Out: You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party sites. FlorenceTicket.com is not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of each site you visit.

8. Children’s Privacy

FlorenceTicket.com is not intended for use by children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we will update the “Last Updated” date at the bottom of this policy.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Email: privacy@florenceticket.com

Address: FlorenceTicket.com, Via Pietro Della Valle, Florence, Italy

Last Updated: November 13, 2024